Cricket Bat Warranty
Our bats are made here in the UK from the finest English willow but understand, on occasions, you may experience a problem or an issue with the bat as it's a natrual product. We’re here to try and resolve those issues as quickly as possible and are only a DM / email away to help out.
Like anything that’s used consistently, the 'mileage' of a cricket bat depends on how often you’re hitting, how many balls you’re hitting and how hard you hit them. There is no definitive length of time that a cricket bat will last. The condition of a bat deteriorates with use. For example, if you edge a ball the first time you use the bat, you may well see a crack, it's the same with any bat.
Some common causes of bat damage which are not covered by the warranty:
1. Split or cracked toe caused by digging out a Yorker
2. High impact damage to the edges/shoulder
3. Use of low quality cricket balls (very hard balls with high seams resulting in excessive point impact damage)
4. Water damage
All new of our cricket bats are covered by a 6-month warranty covering manufacturing faults that are not the customer's fault which include the following
1. Handle Breakage.
2. Horizontal split due to willow defect such as storm damage.
4. Blade splittage
Our goodwill gesture to you is that if you do have a crack appear in the handle / splice of the bat we will repair it within the first six months of use.
Our warranty is a 'goodwill agreement' and subject to bat inspection.
All warranty decisions are at the discretion of Buffalo Cricket.
Our warranty covers all manufacturing and material defects caused by reasonable use. We will offer a free replacement period wherein our opinion; we deem it applicable.
This warranty covers all repairs required that are caused as a result of reasonable use of the Buffalo Cricket bat. The warranty does not cover:
Any damage to the toe as this is the weakest area of the bat and repeated impact will cause inevitable damage.
Surface damage to the face, edge or toe that occurs due to a lack of preparation inaccurate play.
Damage due to moisture or extreme heat, or damage that occurs because of improper use or storage (wet / damp)
Damage resulting from the use of non-leather or composite balls, including bowling machine balls.
Therefore, suitable play is down to the batsman. Damage to the toe or edges is no fault of Buffalo Cricket.
Your household insurance policy may cover damage to your cricket bat. If in doubt, consult your insurer
Sale bats are non returnable/refundable.
We take pride in providing 10/10 cricket gear to cricketers in the UK and across the world.
Our bats are all made in the UK with a high focus on quality - something we are passionate about.